Freqently Asked Questions
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Are there any hidden start up costs or long term commitments?
To make it easy, we draft a credit card and you are automatically billed on a monthly basis based off your subscription choice. There are no set up costs, no contracts and your subscription is month to month. We are so confident that EasyOrder can grow your business and retain your customer base there are no contracts, cancel anytime.
Do I need my own hosting in addition to my EasyOrder account?
No, we host all the data on our servers so no extra hosting is needed.
Can EasyOrder be used as part of my own website?
Although EasyOrder is a stand alone application there are ways to integrate it more with your current website. We can show you how other subscribers have easily integrated our system into their own website/address. Contact us for more information.
If you host the data how do I know my customer data is secure?
We understand your customer data is very important and confidential. We take great steps to make sure you know your data is secure with us. Our application is encrypted with a Secure Server (SSL) so all your data is 100% digitally secure.
You accept the terms of our Non-Disclosure agreement from the moment you sign up for the free 30 day trial. You can also refer to our strict privacy policy at the bottom of any page of this website.We only use your customer data to serve you and your customers ordering needs.
We have many subscribers that have Government clients with very high security use EasyOrder with no problems. If you ever cancel your subscription all your stored customer data gets deleted with your account.
Do you sell products like ink and toner cartridges?
No. Although our roots are in the cartridge industry We are 100% a software provider.
How many customers can I put on EasyOrder?
You can have a virtually unlimited number of customers set up on EasyOrder with either EasyOrder Basic or EasyOrder Pro. Literally hundreds.
Do I or my customer have to install software to use your system?
No. We do not install any software on your customers computer or desktop. This is a 100% online based application. The desktop icon is just like a bookmark or favorite and can not harm any computer in any way.
IT people love this as it gives their people convenience but they do not have to support any issue with software installation.
If it's a free trial, why do you need my credit card?
Once your free trial has ended, your membership will be automatically renewed at the subscription rate of your choice. This is so you can continue using EasyOrder without interruption. You will never be charged during your free trial, and you can cancel at any time.
How long is the Free Trial offer and when will I be charged?
The Free Trial is 30 days. Your credit card will not be charged until after the free trial offer period. You will never be charged during your free trial, and you can cancel at any time.